Get the Laserfiche Support You Need—Right When You Need It.
Partner with the world's largest Laserfiche Solution Provider, with 30+ certified experts and a 99% client satisfaction rating.
Imagine this: You encounter an unexpected issue with Laserfiche.
Instead of navigating through endless automated phone menus or waiting days for an email response, you pick up the phone and immediately connect with a knowledgeable, friendly support specialist from MCCi.
But we're not only here when something goes wrong. We partner with you to:
Implement and configure your system
Train you and your team on how to use it
Explore new options in your digital transformation journey
Beyond Troubleshooting
Discover comprehensive Laserfiche technical support services that go beyond fixing issues to proactively enhancing your system’s efficiency.
Available services include:
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Implementation and onboarding
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Forms support
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Integrations
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Scanning and OCR
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Business process automation
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Consulting
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Managed Cloud
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Extended support hours
What Our Clients Say...
Our relationship with MCCi is one of the more positive ones I've ever had with an IT company, and after 25 years working in government environmental departments, I've worked with a lot. You deliver what you say you can!
“MCCi has a highly technical, skilled team that allows us to solve our wicked problems. It’s not just basic technical support. We worked with one specific person with each problem, and they stay on until the very end. They will always be the person we call on for Laserfiche.”
“We have a lot of internal Laserfiche knowledge, but it often takes support and that is what MCCi provides us. We have a great relationship that makes a real difference.”
“I’m kind of an island by myself within the city. If I ever have a question or need support, you guys are always right there to help in any kind of bind we find ourselves in. The support team is phenomenal to work with.”
MCCi is the World’s Largest Laserfiche Solution Provider
20 Years of Laserfiche experience
Only Diamond-Level Laserfiche Solution Provider
1,400+ clients
99% client satisfaction rating
30+ Laserfiche certified experts
How Do You Know If You Need Laserfiche Technical Support?
- You’re just getting started with Laserfiche and need someone to help implement or configure your system
- You don’t have anyone to turn to when something doesn’t work like you expected
- Your internal IT team is bogged down handling all the support requests that come in
- You don’t have an IT team, and you’re the one bogged down handling support requests
- You have big dreams for Laserfiche innovation, but lack the time or know-how to make it all happen
- You’ve upgraded (or are thinking about upgrading) to a new Laserfiche version, and you or your team are feeling a bit lost
The Training Center for Laserfiche
It’s Tuesday morning. You pour yourself a cup of coffee and open your inbox... And there they are: 12 more Laserfiche support requests.
What if—instead of coming to you for every issue to troubleshoot—users at your organization had access to comprehensive on-demand Laserfiche training videos?
You’d actually have time to drink your coffee before it gets cold.
Get unlimited access to our library of 700+ on-demand videos and courses in the Training Center for Laserfiche, with more added every month!
Increase user adoption and sharpen your skills. You and your team can learn everything from basic user functions to complex administration and automation troubleshooting, even custom courses for your specific processes.
About Us
As IT services experts, we function as an extension of your team to deliver end-to-end Content Services and Intelligent Automation solutions for your organization.
We are fanatical about client success, starting with our eagerness to understand your goals. Excellent service, client education, and follow-up are all part of the success life cycle – and we do it well.
Contact Us
Effortless Laserfiche administration starts with MCCi’s best-in-class experts.
Our Laserfiche support team is ready to show you the MCCi difference!
Fill out the form and we’ll follow up with you within one business day.